The remote assistance session can be either a chat session with a Service Desk technician if you have a simple question, or an interactive session that allows a Service Desk technician to connect to your computer and see what you see. Either way will help us get you a solution quicker and more efficiently.
If you prefer, you may call the IT@Sam Service Desk at x4-1950.
- IT@Sam Service Desk
Updated Hours of Operation
Interim & Winter Break - 2017-18
- Interim: Dec 11-20 (M-F, 8:00am-5:00pm)
- Winter Break: Dec 21-Jan 01 (CLOSED)
- Interim: Jan 02-12,16 (M-F, 8:00am-5:00pm)
- MLK Holiday: Jan 16 (CLOSED)
- Monday-Thursday: 7:30am-10:00pm
- Friday: 7:30am-5:00pm