The remote assistance session can be either a chat session with a Service Desk technician if you have a simple question, or an interactive session that allows a Service Desk technician to connect to your computer and see what you see. Either way will help us get you a solution quicker and more efficiently.
If you prefer, you may call the IT@Sam Service Desk at x4-1950.
- For more information about Windows 10, please visit the following sites:
Windows 10 http://www.shsu.edu/dept/it@sam/tech-tutorials/windows-10/
Campus Rollout Schedule http://www.shsu.edu/dept/it@sam/tech-tutorials/windows-10/roll-out-schedule.html
- Monday-Thursday: 7:30am-10:00pm
- Friday: 7:30am-5:00pm