The Issue Submission menu can be used to initiate a remote assistance session with an IT@Sam technician. Remote assistance will allow a technician to connect to your computer and see what you see. The technician will then be able to correct the problem quicker and more efficiently.
If you prefer, you may call the IT@Sam Service Desk at x4-1950.
- Need help with the Email migration to the cloud? Visit our Office 365 Mail technology tutorials for a list of actions to complete to finish your upgrade! https://www.shsu.edu/dept/it@sam/tech-tutorials/o365-email/index.html
- Monday-Thursday: 7:30am-10:00pm
- Friday: 7:30am-5:00pm
- Saturday: 8:00am-2:00pm