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Support Portal

The Issue Submission menu can be used to initiate a remote assistance session with an IT@Sam technician. Remote assistance will allow a technician to connect to your computer and see what you see. The technician will then be able to correct the problem quicker and more efficiently.

If you prefer, you may call the IT@Sam Service Desk at x4-1950.

Issue Submission  


  • Monday – Thursday - 7:30am-10:00pm
  • Friday – 7:30am – 5:00pm
  • Saturday – 8:00am - 12:00pm and 1:00pm – 5:00pm


Technology Notices

Remote Support by BOMGAR Secure Remote Support Software.

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