The Issue Submission menu can be used to initiate a remote assistance session with an IT@Sam technician. Remote assistance will allow a technician to connect to your computer and see what you see. The technician will then be able to correct the problem quicker and more efficiently.
If you prefer, you may call the IT@Sam Service Desk at x4-1950.
- During the Winter Break the Service Desk will be open on the following dates:
December 9 - December 22
December 23 - December 31
Offices will be closed
January 3 - January 11
We will return to our normal hours of operation January 12th Monday-Thursday 7:30am-6pm and Friday 7:30am-5pm.
- Monday-Thursday: 7:30am-10:00pm
- Friday: 7:30am-5:00pm
- Saturday: 8:00am-2:00pm